Shipping policy
Shipping Policy
At Ingadi Organics, each order is prepared with care and intention. We aim to process and deliver your order as smoothly as possible.
Order Processing
Orders are processed within 1–3 working days (excluding weekends and public holidays). Once your order has been processed, you will receive a confirmation email with tracking details.
Delivery Times
Estimated delivery times:
- Major cities: 2–4 working days
- Outlying areas: 3–7 working days
Please note that delivery times are estimates and may vary depending on your location and courier service.
Shipping Fees
Shipping costs are calculated at checkout based on your delivery address.
We may offer free shipping promotions from time to time.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email. This allows you to follow your parcel until delivery.
Delivery Responsibility
Please ensure that your delivery details are correct when placing your order. Ingadi Organics is not responsible for delays or failed deliveries due to incorrect or incomplete addresses.
Delays
While we work with reliable courier partners, delays may occasionally occur due to factors beyond our control. We appreciate your patience and understanding.
Damaged or Missing Orders
If your order arrives damaged or incomplete, please contact us within 48 hours of delivery at info@ingadiorganics.com (refer to Refunds & Returns policy).
We will assist you as quickly as possible.
Contact
For any questions regarding shipping, please contact us at info@ingadiorganics.com.